Order, Payment and Tax Information

How to Order

   You can place an order by:

       phone  301-937-8772 or 877-616-8600
       email  orders@digitalcolorink.com
       fax  301-937-8778

Order Payment Information:

  • Credit Cards - Digital Color Ink, LLC accepts MasterCard, Visa and American Express. Your credit card is charged on the day your order is shipped.
  • Net 30 Terms-Digital Color Ink, LLC can be established with approved credit. To open a terms account, please contact Digital Color Ink, LLC for a credit application.
  • Lease Terms are available upon request for purchase of equipment .

Sales Tax Information: Digital Color Ink, LLC is required to collect State Tax in MD, VA, and DC. All applicable taxes will be added to your order total. If your company operates under a valid state issued resale tax status you need to forward a copy of your certificate to us. Those customers with valid resale tax certificates on file with Digital Color Ink, LLC will not be charged tax on their orders.

Shipping & Returns

Shipping Methods: Digital Color Ink, LLC uses a variety of shipping methods. Most of the deliveries within a 50 mile radius of our corporate office is delivered by our trucks. We also use UPS and Common Carriers.

Shipping Charges: Digital Color Ink, LLC can provide shipping charges where applicable on any order. Please contact us at 301-937-8772 or 877-616-8600 or info@digitalcolorink.com

Return Policy: We accept no product returns after 30 days from date of receipt. Digital Color Ink, LLC has no expressed warranties beyond those warranties stated by the manufacturer. Please contact us for any product warranty information. All special order/non-stocked item purchases are FINAL sales and cannot be returned for credit.

Warranty Information

The products listed on this site and our catalogs are made per the manufacturer's specifications. We can provide manufacturer warranty information upon request where applicable. We make no representation as to any product listed here for any specific purpose. We encourage buyers to run tests prior to beginning any full scale project. As distributors we make no warranty spoken or implied. Our liability for defective product is subject to inspection and review by the manufacturer.  Once defect is confirmed, Digital Color Ink, LLC is restricted to reimbursement of the cost of the product we provided. The seller shall have no liability for any incidental or other damages.